Privacy Policy
Last Updated: November 25, 2025
1. Information We Collect
At EcuaPass, we collect information that you provide directly to us when you:
- Fill out contact forms or request consultations
- Subscribe to our newsletter or blog updates
- Use our interactive tools (eligibility quiz, calculators)
- Communicate with us via email, phone, or WhatsApp
- Apply for visa services through our platform
This information may include:
- Name and contact information (email, phone number)
- Nationality and current location
- Visa type of interest
- Financial information (income levels, not bank details)
- Any other information you choose to provide in your communications
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide visa consultation services
- Process visa applications and provide related services
- Send you information about Ecuador visa requirements and updates
- Improve our website, tools, and services
- Comply with legal obligations and protect our legal rights
- Prevent fraud and enhance security
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Your Consent: When you explicitly authorize us to share information
- Service Providers: With trusted service providers who assist us in operating our website and providing services (e.g., email service providers, payment processors)
- Legal Requirements: When required by law, court order, or legal process
- Ecuadorian Government: When necessary to submit visa applications on your behalf (only with your explicit consent)
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. These include:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our website (Google Analytics)
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information by authorized personnel only
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a structured, machine-readable format
To exercise these rights, contact us at info@ecuapass.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: